West Corporation selects NICE VoIP Recording Gateway

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The NICE Perform system has been chosen by West Corporation, a provider of outsourced communication solutions, to help standardize the West Corporation enterprise. NICE Perform is a part of the NICE SmartCenter family of solutions. Selected West contact centers will use NICE's VoIP Recording Gateway (VRG) for a centralized and more cost-effective recording solution.

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Source: Security Park
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